With a multi-faceted career spanning work as a casualty and coverage attorney, insurance claims person, underwriter, and executive, Rachel brings a well-rounded perspective to all of her mediations. She has worn many hats in the dispute resolution process including serving as: decision-maker, mediator, counsel of record, party representative, plaintiff, and insurance executive with final settlement authority. This breadth gives her a deep understanding of the factors that motivate the parties involved to settle their cases. In the mediator role, Rachel is adept at building rapport with both sides through candid communications. Her expertise in property, liability, automobile coverage, regulatory compliance, and good faith claim handling has been particularly beneficial in working through insurance-related matters.
An attorney stated, “Thanks to Ms. Ehrlich's Herculean and masterful travails to get this thing settled. She crafted the perfect approach to eradicate all impediments to settlement, something I truly did not believe could happen. Obviously, I’ll put her on top of my Best Mediators List.”
Cooking interesting meals with family and friends, reading, and training their rescued dogs.
"In my recent case, the two defense attorneys pushed for Rachel to mediate. Prior to their suggestion, I was not familiar with her. I did learn of her background in insurance defense and had some reservation about using her. In the end, I am very happy the defense suggested Rachel. She was very knowledgeable and invaluable in dealing with some of the issues that arose during the negotiations including coverage issues, worker’s compensation challenges, and comparative fault. She is exceptionally friendly and personable, making it a pleasure to converse with her. Also, she was willing to facilitate negotiations in a less traditional manner due to the Shelter-in-Place. She exceeded expectations and I look forward to using her in future cases. "
- Attorney on a Personal Injury Auto Matter
"Your dogged determination and your relentless attention to detail paved a mediated path to a settlement that I thought might never be achieved. I was astounded by the speed at which you learned the intricacies and the history of this case and were able to cut to the heart of the issues to help guide both parties to an effective solution."
- Client on a Complex Business Dispute
"She was able to listen to all sides."
- Attorney on a Warranty of Habitability Dispute
"Rachel's ability to understand both sides and diplomatically push the parties toward a resolution is great. She was also tenacious in following up after the face-to-face session in continuing the negotiation to reach a resolution."
- Attorney on an Insurance Bad Faith Dispute
"She is responsive and on top of things. Sometimes it feels like herding cats, and it seems like she was able to maneuver that. She was able to deal with challenging people and attorneys, and keep it together. She never quit. Some other mediators move on once a settlement has been reached; she stepped up when this looked like it might fall apart and was able to make sure that everything got signed sealed and delivered, which was above and beyond."
- Attorney on a high-end custom home, Construction Defect matter.
"Rachel communicated effectively with all parties. One of the participants was emotional about the case and she masterfully handled that aspect of the mediation."
- Attorney on a Professional Negligence Dispute
"Thanks to Ms. Ehrlich for her Herculean and masterful travails to get this thing settled. She crafted the perfect approach to eradicate all impediments to settlement, something I truly did not believe could happen. Obviously, I’ll put her on top of my Best Mediators List."
- Attorney on a Complex Construction Breach of Contract matter
"Rachel was thoughtful and informed."
- Attorney on an Insurance Bad Fiath Property Casualty Matter
601 S. Figueroa
Los Angeles, CA 90017
Fax : 213.223.1114
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Sacramento, CA 95814
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San Diego, CA 92101
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San Francisco, CA 94111
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Santa Ana, CA 92705
Fax : 714.834.1344