With a multi-faceted career spanning work as a casualty and coverage attorney, insurance claims person, underwriter, and executive, Rachel brings a well-rounded perspective to all of her mediations. She has worn many hats in the dispute resolution process including serving as: decision-maker, mediator, counsel of record, party representative, plaintiff, and insurance executive with final settlement authority. This breadth gives her a deep understanding of the factors that motivate the parties involved to settle their cases. In the mediator role, Rachel is adept at building rapport with both sides through candid communications. Her expertise in property, liability, automobile coverage, regulatory compliance, and good faith claim handling has been particularly beneficial in working through insurance-related matters.
An attorney stated, “Ms. Ehrlich was respectful of the emotional sensitivities of the other side, without losing her neutrality. She was extremely flexible about the physical and logistical challenges of the mediation and understood the effect of cultural differences on the parties, and how it affected negotiations.”
Cooking interesting meals with family and friends, reading, and training their rescued dogs.
"Rachel's ability to understand both sides and diplomatically push the parties toward a resolution is great. She was also tenacious in following up after the face-to-face session in continuing the negotiation to reach a resolution."
- Attorney on an Insurance Bad Faith Dispute
"Rachel was thoughtful and informed."
- Attorney on an Insurance Bad Fiath Property Casualty Matter
"Rachel Ehrlich was extremely detailed in understanding the facts of our case."
- Attorney on a personal injury auto dispute
"Rachel has been a pleasure to work with. I would recommend her as a mediator in any type of matter. She is knowledgeable and quick to learn the nuances
and dynamics of the case before her. But, most important, Rachel demonstrated to me a willingness to go the extra mile to get the case resolved."
- Attorney on an insurance matter
"Rachel is spectacular. If I told her once I told her 20 times these guys are never going to pay what it takes to get this done. She would call and I would invariably tell her that settlement was an impossibility. I told her It will never happen and I couldn’t honestly understand what part of that she didn’t get. She was always polite, listened to what I was saying and understood every argument or point I tried to make. This was a very complicated case. I have heard others describe their cases in that fashion but this was in fact a very difficult case involving multiple parties, big egos including mine, several insureds, two insurance companies, 40 or more plaintiffs, multiple law firms and overall a truly difficult case to get under control. She did it. She is one of the best if not the best I have ever seen and I have seen many. Finally she is a pleasure to work with and conveys genuine respect for everyone involved. It doesn’t hurt that she is also very bright."
- Attorney on an Insurance Coverage Dispute
"She is responsive and on top of things. Sometimes it feels like herding cats, and it seems like she was able to maneuver that. She was able to deal with challenging people and attorneys, and keep it together. She never quit. Some other mediators move on once a settlement has been reached; she stepped up when this looked like it might fall apart and was able to make sure that everything got signed sealed and delivered, which was above and beyond."
- Attorney on a high-end custom home, Construction Defect matter.
"In my recent case, the two defense attorneys pushed for Rachel to mediate. Prior to their suggestion, I was not familiar with her. I did learn of her background in insurance defense and had some reservation about using her. In the end, I am very happy the defense suggested Rachel. She was very knowledgeable and invaluable in dealing with some of the issues that arose during the negotiations including coverage issues, worker’s compensation challenges, and comparative fault. She is exceptionally friendly and personable, making it a pleasure to converse with her. Also, she was willing to facilitate negotiations in a less traditional manner due to the Shelter-in-Place. She exceeded expectations and I look forward to using her in future cases. "
- Attorney on a Personal Injury Auto Matter
"I just had my first mediation with Rachel Ehrlich. She came very highly recommended as several of my colleagues had previously mediated with her. Rachel definitely lived up to and exceeded her reputation. It was obvious that she was very prepared and had read all of the submissions prior to the mediation. Rachel was quickly able to detect the strengths and weaknesses in the positions of the parties, and raised insightful points which moved the negotiations along when things slowed down. She spent an entire day and part of the night working toward resolution of the case. All parties felt the case was favorably settled thanks to Rachel’s hard work. She stayed well into the evening in order for the terms of the settlement to be memorialized and continued to follow up with the parties to finalize the settlement agreement. I highly and confidently recommend Rachel Ehrlich as a mediator and hope I have the opportunity to work with her again."
- Attorney on a Real Property/Landlord Tenant Dispute
601 S. Figueroa
Los Angeles, CA 90017
Fax : 213.223.1114
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Sacramento, CA 95814
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San Diego, CA 92101
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San Francisco, CA 94111
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Santa Ana, CA 92705
Fax : 714.834.1344