With a multi-faceted career spanning work as a casualty and coverage attorney, insurance claims person, underwriter, and executive, Rachel brings a well-rounded perspective to all of her mediations. She has worn many hats in the dispute resolution process including serving as: decision-maker, mediator, counsel of record, party representative, plaintiff, and insurance executive with final settlement authority. This breadth gives her a deep understanding of the factors that motivate the parties involved to settle their cases. In the mediator role, Rachel is adept at building rapport with both sides through candid communications. Her expertise in property, liability, automobile coverage, regulatory compliance, and good faith claim handling has been particularly beneficial in working through insurance-related matters.
An attorney stated, “Thanks to Ms. Ehrlich's Herculean and masterful travails to get this thing settled. She crafted the perfect approach to eradicate all impediments to settlement, something I truly did not believe could happen. Obviously, I’ll put her on top of my Best Mediators List.”
Cooking interesting meals with family and friends, reading, and training their rescued dogs.
"Ms. Ehrlich showed remarkable grit and determination to help us get this case resolved. She worked tirelessly for months, through numerous calls and Zoom sessions, and eventually got us to resolution. Truly impressive."
- Attorney on a Commercial case
"In my recent case, the two defense attorneys pushed for Rachel to mediate. Prior to their suggestion, I was not familiar with her. I did learn of her background in insurance defense and had some reservation about using her. In the end, I am very happy the defense suggested Rachel. She was very knowledgeable and invaluable in dealing with some of the issues that arose during the negotiations including coverage issues, worker’s compensation challenges, and comparative fault. She is exceptionally friendly and personable, making it a pleasure to converse with her. Also, she was willing to facilitate negotiations in a less traditional manner due to the Shelter-in-Place. She exceeded expectations and I look forward to using her in future cases. "
- Attorney on a Personal Injury Auto Matter
"Rachel was an experienced, thoughtful, and helpful mediator. "
- Attorney on an Insurance Bad Faith case
"Ms. Ehrlich was knowledgeable as well as supportive and patient as usual. "
- Attorney on a Commercial Real Estate Warranty of Habitability case
"I know I speak for all of us when I say thank you to [Rachel] for her heroic efforts. Things could have easily blown up at 4am. We could barely speak let alone read at that point. [Rachel] is an outstanding mediator and a refreshing example in today’s mediation landscape. I don’t think any of us have worked with a mediator who put forth so much effort or know a mediator who would have stayed through the night, literally, to get a deal done!"
- Attorney on an Consumer Class Action Matter
"Rachel has been a pleasure to work with. I would recommend her as a mediator in any type of matter. She is knowledgeable and quick to learn the nuances
and dynamics of the case before her. But, most important, Rachel demonstrated to me a willingness to go the extra mile to get the case resolved."
- Attorney on an insurance matter
"Thank you for all your hard work on this matter, Rachel. I’ve been disappointed with mediators lately with how detached they are with the substantive portion of cases. Most mediators only want to talk numbers and don’t have a true understanding of the merits. You not only understand the issues but are also very hands on with the settlement. You should teach courses to mediators and share your own war stories. "
- - Defense Attorney in a multi-party breach of construction contract and construction defect action for a high-end single family home.
"The mediator understood the practical issues faced by both sides and worked that effectively to bring about resolution."
- Attorney on a Personal Injury Slip & Fall Matter
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