Susan has been a full time mediator since 2010. She uses insight and intuition to bring a fresh and creative approach to reaching settlement. Before becoming a mediator, Susan was a business litigator with an international law firm, practiced in house as litigation counsel for a large national bank, and since 1985, has closely followed personal injury cases of all types. Susan has a natural ability to read people and can skillfully uncover the real issues fueling the dispute and redirect the parties towards settlement
She is bright, tenacious and hardworking, and has mastered the art of follow up to achieve resolution. One attorney commented that her "expertise, intelligence, humor and commitment were the key to bringing both sides together in what seemed like an impossible feat." Susan guides the negotiation with empathy and exhibits genuine care and concern for the embattled parties. When not mediating privately, Susan assists the burdened Court system by settling cases of all types, and works with schools and parents to resolve educational conflicts.
A mother of three, Susan is an enthusiastic cyclist, hiker, water skier, boater, linguist and traveler. She is also fluent in French and proficient in Spanish.
"I look forward to working with Ms. Feder again, and I will surely recommend her to others on our litigation team. This was one of the best mediations I have attended in a while. I am thankful that she helped us get this case settled. She is a wonderful job!"
- Adjuster on a Personal Injury Auto Dispute
"She has continued to work with counsel for the parties to achieve a resolution since the mediation."
- Attorney on a medical malpractice dispute
"Very knowledgeable regarding admissible evidence and explained problems in Plaintiff’s case to opposing counsel."
- Attorney in a Personal Injury Dog Bite matter
"I have had the pleasure of mediating several cases with Susan Feder and have found her to be an effective neutral that is inventive in her strategies to bring the parties to an agreement. She has repeatedly demonstrated excellent insight in the case strengths and weaknesses, and leverages those to craft an acceptable resolution."
- Attorney on a Personal Injury Auto matter
"I can certainly see why you are in demand as a mediator. You did a wonderful job whether the case settles or not. I so appreciate your service as does my client."
- Attorney on a Personal Injury Dog Bite matter
"I was impressed with, and am very appreciative of, her work."
- Attorney on an Home Owners Association matter
"I appreciated that after our initial mediation found the parties entrenched in our respective positions, Susan continued to work with the parties while
discovery progressed. She was invested in the process, knew the issues and was committed to achieving a fair result. Susan reached out to the parties at regular intervals despite
being told over and over that the case was not going to resolve. Susan ultimately proved us wrong by settling the case via phone two weeks before trial. It was a great result and
I would absolutely use her services again."
- Attorney from a Commercial Dispute
"Ms. Feder is an extremely effective mediator who obtains highly satisfactory outcomes for embattled litigants. She has superb people skills and works hard to help the parties achieve a settlement. Her optimism helps the parties enjoy the process and feel good about their resolution."
- Attorney, San Francisco
601 S. Figueroa
Los Angeles, CA 90017
Fax : 213.223.1114
980 9th Street
Sacramento, CA 95814
Fax : 916.394.8495
402 W. Broadway
San Diego, CA 92101
Fax : 619.814.1967
100 Pine Street
San Francisco, CA 94111
Fax : 415.266.1243
1851 East First Street
Santa Ana, CA 92705
Fax : 714.834.1344