Susan has been a full-time mediator since 2010. She uses insight and intuition to bring a fresh and creative approach to reaching settlement. Before becoming a mediator, Susan was a business litigator with an international law firm, practicing in-house as litigation counsel for a large national bank, and since 1985, has closely followed personal injury cases of all types. Susan has a natural ability to read people and can skillfully uncover the real issues fueling the dispute and redirect the parties toward settlement
She is bright, tenacious, and hardworking, and has mastered the art of follow-up to achieve resolution. One attorney commented that her "expertise, intelligence, humor, and commitment were the key to bringing both sides together in what seemed like an impossible feat." Susan guides the negotiation with empathy and exhibits genuine care and concern for the embattled parties. When not mediating privately, Susan assists the burdened Court system by settling cases of all types and works with schools and parents to resolve educational conflicts.
A mother of three, Susan is an enthusiastic cyclist, hiker, water skier, boater, linguist and traveler. She is also fluent in French and proficient in Spanish.
"She has continued to work with counsel for the parties to achieve a resolution since the mediation."
- Attorney on a medical malpractice dispute
"Susan Feder is an exceptional mediator. I worked with Susan on a personal injury matter with numerous challenges and obstacles. She was able to successfully bring the opposing parties together and settle a very difficult case. She listened carefully to both sides and provided invaluable guidance and feedback throughout the mediation. The mediation proceeded flawlessly from beginning to end. I highly recommend Susan Feder."
- Attorney on a Personal Injury Auto Matter
"She spotted a coverage argument that we didn't think to put in our brief, which I think helped move the defense further along."
- Attorney on an Insurance Coverage Dispute
"Susan put in extra time, effort and it paid off."
- Attorney on a Real Property/Landlord Tenant Dispute
"I wanted to reiterate that I think this was one of the most difficult mediations I have seen in a long time and I thought you handled it extremely well, despite the many obstacles and unique personalities involved."
- Attorney on a Multi-Party Personal Injury Auto Dispute
"Susan was absolutely fantastic! After dealing with a very difficult opposing counsel during the first round of mediation, Susan did not give up. She was
tireless in her follow up and worked extremely hard to digest each nuance of this case that would prove dispositive in case valuation. She stayed with it
in a way other mediators would grow weary. We look forward to using her again."
- Attorney on a Premises Liability Dispute
"Thank you for your persistence in getting the parties to agree on a settlement that took care of the multiple claims. With the number of parties and personalities involved (and the math problems) that was a difficult challenge. Your assistance was much appreciated."
- Attorney on a multi-party Personal Injury Auto matter
"Thanks for doing a great job, with a really fine result for our clients. You have a real talent for listening, and great emotional intelligence. I recommend my team of lawyers use you for future cases.
- Attorney on a landlord-tenant dispute
601 S. Figueroa
Los Angeles, CA 90017
Fax : 213.223.1114
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Sacramento, CA 95814
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San Diego, CA 92101
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Santa Ana, CA 92705
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11601 Wilshire Blvd
Los Angeles, CA 90025
Fax : 310.442.2125